How can we help you?

Get support for PlantScope and find answers to common questions

Email Support

Get help via email within 24 hours

Frequently Asked Questions

How accurate is the plant identification?

Our AI model has over 95% accuracy for common plants and continuously improves with more data. For best results, take clear photos from multiple angles.

Does PlantScope require an internet connection?

Yes, PlantScope requires an internet connection for plant identification and accessing care information. Our AI processing happens in the cloud to provide the most accurate results.

How do I set up watering reminders?

After identifying a plant, go to its detail page and tap "Set Reminder". You can customize the frequency and time for each plant individually.

Can I export my plant collection?

Yes! You can export your plant collection as a PDF or CSV file from the Settings menu in the app.

How does the subscription work?

PlantScope offers a 3-day free trial to explore all premium features. After the trial, you can subscribe to continue using unlimited plant identifications, advanced care guides, and premium garden management tools.